GENERAL FAQ

Do I need to book?

There is no requirement to book for our general valet services.
Our systems are to accommodate you at a convenient time for you to have your vehicle washed.

How much will it cost?

We have both self-serve and Full-Service options to suit most budgets. 

How long will it take?

Vehicles often come in Waves at Waves, so it can be difficult for us to predict. There can be delays in the peak periods, however our aim is to have Full-Service washes out in between 20 and 60 minutes plus. Our team will be able to advise you of current wait times on arrival.

Do you do detailing?

Our team are capable of steam cleans, leather treatments, paint restoration and protection as well as Air conditioning treatments.  For major details, we recommend that you bring the vehicle in for an appraisal, so that we can give you an accurate price, time required and the most suitable time to bring it to Waves. 

UNLIMITED WASH CLUB FAQ

Do I need to book?

There is no requirement to book for our general valet services.
Our systems are to accommodate you at a convenient time for you to have your vehicle washed.

How much will it cost?

We have both self-serve and Valet options to suit most budgets.  For Valet pricing click here

How long will it take?

Vehicles often come in Waves at Waves, so it can be difficult for us to predict. There can be delays in the peak periods, however our aim is to have valet washes out in between 30 and 60 minutes plus. Our team will be able to advise you of current wait times on arrival.

Do you do detailing?

Our team are capable of steam cleans, leather treatments, paint restoration and protection as well as Air conditioning treatments.  For major details, we recommend that you bring the vehicle in for an appraisal, so that we can give you an accurate price, time required and the most suitable time to bring it to Waves. 

How many times can I wash my vehicle?

You can wash your vehicle as many times as you like during our operational hours whilst you are a Waves Unlimited Wash Club member.

How do I change/cancel/pause my membership?

You can change, cancel or pause your membership at anytime by loging into to our VIP Portal here  on our website..

Where can I wash my vehicle?

You can wash your vehicle at any of our locations whilst you are a Waves Unlimited Wash Club Member.

Can I change my wash package?

Yes. To change your wash package please email us at info@wavescarwash.com.au  , please allow up to 14 days for the changes to be made.

Does my credit card get charged?

Yes. It will be charged according to your agreed frequency until cancelled by either party. Weekly and Fortnightly Payments will start after the initial month has been paid upfront.

I am a Wash Club Member, Can I wash my partners car too?

No. Each wash club is only valid for one specific registration and one vehicle. Your partner would also require to be a Wash Club member to enjoy the benefits.